ICONS Infocom: Improving Quality of Care via Faster & Accurate Documentation
In 2012, Dalai Lama's speech on world peace at Brown University turned into an awkward situation when 5000 people burst out into laughter due to a subtitle blunder caused by the mental lapse of a stenographer; where he transcribed his holiness' humble words into profanity. 
Improving Quality of Care via Faster & Accurate Documentation
As funny as it is, in sensitive industries like healthcare a half-wit stenographer's error can lead to catastrophic consequences. The almost extinct breed of skilled stenographer's delay can still affect the quality of a good healthcare. And a stenographer can't fill the shoes of medical equal since it is not easy for them to grasp the medical terms. Bringing a technology upswing to boost the healthcare industry with their indomitable speech recognition software is Mumbai headquartered ICONS Infocom Private Limited.
The IT and Software services company established in 2000 has successfully developed multiple products in speech recognition domain utilizing its significant expertise and launched the product Dragon Medical two years back. The awe-inspiring product that aids physicians to fasten the documentation akin to discharge summaries has Indian regional accent support and also 99 percent accuracy. As the software covers the entire medical domain by being preloaded with 80 medical specialties like radiology, pathology and oncology, it achieves a high level of precision.
The ISO 9001:2008 certified company has improvised the product and recently launched Dragon Medical 11, so their customers can raise the quality of care and enhance their efficiency and profitability.
Also, they have recently launched the Macintosh version Dragon Dictate Medical for Apple users. Their another product Dragon Medical Practice 2.0 is designed for small practices enables physicians to efficiently navigate and dictate medical decision-making and treatment plans directly into patient's electronic record.
They have topnotch customers like Apollo, Colombia Asia, Ruby Hall Clinic and various diagnostic centers like Clumax, SRL, Aarthi Scans and individual doctors whose foremost concern is quality healthcare. Their service team across 12 major cities like Mumbai, Chennai, Delhi, and Bangalore rush to the hospitals when the online support is not successful. The company also have strong customer base in second tier cities like Surat, Pune, and several more.
The software is a boon to doctors in major cities who struggle with challenges like delayed reports and even blocked reports in times of absence of stenographers. Some caring doctors don't hesitate to waste their valuable time in typing the report themselves, to speed up the process in critical times. The software is more valuable to the physicians in rural India, as the stenographers there wrestle with basic English, needless to say about the medical terms. The product not only improves a clinician's satisfaction, but also the patients'. It frees a physician from the tiresome manual transcription and enables him to spend more time with patients while allowing him to paint a picture with his words providing elaborate details in the report. Since the younger generation understands the value of speech recognition, it is not that arduous for ICONS mission to cover up all major cities and enter into the smaller pockets of India.
Also, they have recently launched the Macintosh version Dragon Dictate Medical for Apple users. Their another product Dragon Medical Practice 2.0 is designed for small practices enables physicians to efficiently navigate and dictate medical decision-making and treatment plans directly into patient's electronic record.
They have topnotch customers like Apollo, Colombia Asia, Ruby Hall Clinic and various diagnostic centers like Clumax, SRL, Aarthi Scans and individual doctors whose foremost concern is quality healthcare. Their service team across 12 major cities like Mumbai, Chennai, Delhi, and Bangalore rush to the hospitals when the online support is not successful. The company also have strong customer base in second tier cities like Surat, Pune, and several more.
The software is a boon to doctors in major cities who struggle with challenges like delayed reports and even blocked reports in times of absence of stenographers. Some caring doctors don't hesitate to waste their valuable time in typing the report themselves, to speed up the process in critical times. The software is more valuable to the physicians in rural India, as the stenographers there wrestle with basic English, needless to say about the medical terms. The product not only improves a clinician's satisfaction, but also the patients'. It frees a physician from the tiresome manual transcription and enables him to spend more time with patients while allowing him to paint a picture with his words providing elaborate details in the report. Since the younger generation understands the value of speech recognition, it is not that arduous for ICONS mission to cover up all major cities and enter into the smaller pockets of India.
